Last Updated: 4/5/2025

Welcome to AudienceBridge.io, operated by Audience Bridge d.b.a. of SoVi Digital Ventures, LLC (“Audience Bridge,” “Company,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the Audience Bridge website, platform, and services.

By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our services.

1. Company Information



Audience Bridge
2000 PGA Blvd, Suite 4440
Palm Beach Gardens, FL 33408
United States

2. Description of Services

Audience Bridge provides software and data services designed to help publishers, marketers, and businesses improve audience growth, email deliverability, and marketing performance.

Our services may include:

  • Email deliverability analytics

  • Audience and subscriber growth tools

  • Data matching and identity graph services

  • Email performance monitoring

  • Marketing automation integrations

  • Audience intelligence and engagement analytics

  • Data enrichment and audience activation tools

Specific services may include but are not limited to:

  • Smart Feed

  • Smart Pixel

  • Smart Reactivation

  • Smart Delivery

  • Analytics dashboards and reporting tools

Services may evolve or change over time.

3. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement in order to use our services.

By using our services, you represent that you meet these requirements.

4. Account Registration

Some services require the creation of an account.

You agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Be responsible for all activity under your account

  • Notify us immediately of unauthorized access

Audience Bridge reserves the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to use Audience Bridge services for any unlawful or prohibited activity.

Prohibited uses include, but are not limited to:

  • Violating applicable laws or regulations

  • Sending unlawful or deceptive communications

  • Distributing malware or harmful software

  • Attempting to gain unauthorized access to systems

  • Interfering with the operation of the platform

  • Misrepresenting data or identity

You are responsible for ensuring that your use of Audience Bridge services complies with:

  • CAN-SPAM

  • Applicable data privacy laws

  • Email marketing regulations

Audience Bridge is not responsible for how clients choose to use data or messaging systems.

6. Client Data Responsibilities

Clients may provide data to Audience Bridge in connection with the services.

You represent and warrant that:

  • You have the legal right to provide the data

  • The data was collected in compliance with applicable laws

  • You have obtained necessary permissions where required

Audience Bridge may process such data solely for the purpose of providing the services.

7. Intellectual Property

All content, software, technology, and materials provided by Audience Bridge are protected by intellectual property laws.This includes:

  • Software code

  • Algorithms

  • Databases

  • Data models

  • Identity graph technology

  • Platform design

  • Documentation

You may not copy, modify, distribute, reverse engineer, or attempt to extract source code from our systems without written permission.

8. Data and Analytics

Audience Bridge may generate aggregated and anonymized analytics based on platform usage and engagement signals.

These insights may be used to:

  • Improve services

  • Train internal models

  • Generate benchmarking reports

  • Improve platform performance

Such aggregated information will not identify individual users.

9. Third-Party Integrations

Audience Bridge services may integrate with third-party platforms such as:

  • Email service providers (ESPs)

  • Marketing automation tools

  • CRM platforms

  • Advertising platforms

  • Analytics services

Audience Bridge is not responsible for the functionality, availability, or policies of third-party services. Your use of those services is governed by their respective terms.

10. Fees and Payment

Certain Audience Bridge services may require payment.

Fees, billing schedules, and payment terms will be defined in a separate service agreement or order form.

Failure to pay fees when due may result in suspension or termination of services.

11. Confidentiality

Both parties agree to protect confidential information received from the other party.

Confidential information includes:

  • Proprietary business information

  • Technical information

  • Customer data

  • Pricing structures

  • Trade secrets

Confidential information may not be disclosed without written permission except where required by law.

12. Disclaimer of Warranties

Audience Bridge services are provided “as is” and “as available.”

We do not guarantee:

  • Continuous or uninterrupted service

  • Specific deliverability outcomes

  • Specific marketing performance results

  • Error-free operation

Email deliverability and marketing outcomes depend on many factors outside the control of Audience Bridge.

13. Limitation of Liability

To the maximum extent permitted by law, Audience Bridge shall not be liable for:

  • Indirect damages

  • Lost profits

  • Lost business opportunities

  • Data loss

  • Service interruptions

  • Consequential damages

Audience Bridge’s total liability under these Terms shall not exceed the amount paid by the client for services in the 12 months preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Audience Bridge from any claims arising from:

  • Your misuse of the services

  • Your violation of applicable laws

  • Your violation of these Terms

  • Your use of data in violation of privacy regulations

15. Suspension or Termination

Audience Bridge may suspend or terminate access to services if:

  • These Terms are violated

  • Payment obligations are not met

  • Fraudulent activity is suspected

  • The service is used in a harmful or illegal manner

We reserve the right to terminate services at our discretion.

16. Modifications to Services

Audience Bridge may modify or discontinue services at any time.

We may also update these Terms periodically.

Continued use of the services constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts located in Palm Beach County, Florida.

18. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Audience Bridge
2000 PGA Blvd, Suite 4440
Palm Beach Gardens, FL 33408
United States

Email: [email protected]